Customer-Centric Business Strategist
For more than 30 years, Barton Goldenberg has been dazzling and challenging executive audiences around the world on the topic of customer-centric business strategy. Barton takes the time to customize his presentations to ensure that your organization's specific needs are being properly addressed. He then designs and delivers entertaining and informative keynotes & executive workshops to address these needs, being sure to incorporate into each presentation "live" case studies taken from ISM's best-in-class clients (Client List). Barton's riveting presentations are guaranteed to provide deep insight to your audience. He frames up his customer-centric business strategy presentations within the people/process/technology paradigm, and references a variety of tools and techniques in support of these strategies ranging from Customer Relationship Management (CRM) to Social CRM to Social Media. Barton's presentations have been praised by audiences worldwide including AAA, Department of Defense, Giorgio Armani, ExxonMobil, IBM, McGraw-Hill, Nike, PepsiCo, Pfizer, T. Rowe Price, United Way, Xerox and more.Frequently Asked Questions
Special Alert - Barton Goldenberg, President of ISM, will be a featured speaker at the Selling Power Sales Management 2.0 Conference on March 5, 2012 in Philadelphia. For more details, please click here
Customer-Centric Keynotes
& Executive Workshops
Social Media Keynotes/Executive Workshops
Barton inspires and illustrates for your audience an understanding of the new Social Media phenomena. He explains in simple language why your organization needs to embrace the new social media wave, where customers trust one another more than they trust your organization, and integrate social media concepts into your evolving business strategy. »
To access Barton Goldenberg's Unique Social Media Qualifications, please click here
Barton inspires and illustrates for your audience an understanding of the new Social Media phenomena. He explains in simple language why your organization needs to embrace the new social media wave, where customers trust one another more than they trust your organization, and integrate social media concepts into your evolving business strategy. »
To access Barton Goldenberg's Unique Social Media Qualifications, please click here
Social CRM Keynotes/Executive Workshops
Barton discusses and demonstrates to your audience how to become a part of the rapidly-growing Social CRM community and how to incorporate internal and external social networks through CRM as a means of attaining your company's customer engagement goals. »
Barton discusses and demonstrates to your audience how to become a part of the rapidly-growing Social CRM community and how to incorporate internal and external social networks through CRM as a means of attaining your company's customer engagement goals. »
CRM Keynotes/Executive Workshops
Barton excites, enlightens and shows your audience how to leverage the latest CRM tools and techniques - this includes technology, change management and process enhancement - to become a part of the digital ecosystem and optimize your customer relationships into the future. »
Barton excites, enlightens and shows your audience how to leverage the latest CRM tools and techniques - this includes technology, change management and process enhancement - to become a part of the digital ecosystem and optimize your customer relationships into the future. »
Customer-Centric Business Strategy Keynotes
An energetic and engaging keynote speaker, Barton's customized multi-media keynotes presentations concerning customer-centric business strategy are the perfect way to kick-off or close your company's user conference, sales seminar and management/board meeting. »
An energetic and engaging keynote speaker, Barton's customized multi-media keynotes presentations concerning customer-centric business strategy are the perfect way to kick-off or close your company's user conference, sales seminar and management/board meeting. »
Demo Videos
This video provides an overview of Barton Goldenberg's experience as a CRM Guru and Social Media Consultant. To view this video, click here
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How to Hire Barton
Books and Other Publications
Articles by Barton - As one of the world's leading customer-centric business strategists, Barton has published numerous articles over the years, which includes particularly the areas of CRM, Social CRM and Social Media. To view articles, click here
eNewsletter - For the latest insight into customer-centric business strategy, CRM, Social CRM and Social Media news, analysis and events, sign up for this timely eNewsletter. To sign up for the eNewsletter, click here