Customer-Centric Business Strategy Speaker - Canada
| Bank of Montreal | Farm Credit Canada | ||||||
| CAA | Hydro Quebec | ||||||
| CDC Software | Maximizer Software | ||||||
| Communications Security Establishment of Canada | Mitel |
For 27 years, Barton Goldenberg has been dazzling and challenging executive audiences in Canada on the topic of customer-centric business strategy. Barton has customized his previous presentations to ensure that the organization's specific needs were being properly addressed in his speeches to Canadian organizations.
He spoke at the Communications Security Establishment of Canada concerning Best Practices in Customer Service and a Business Process Review to assist in ensuring Canada's security. Barton also spoke at Hydro Quebec for a Customer Relationship Management (CRM) Automation Evaluation concerning the appropriate type of CRM software to implement. Additionally, at Farm Credit Canada (FCC), Barton presented a CRM Software Selection & Implementation plan, which aided FCC executives in selecting the appropriate CRM software for their needs. For CAA, Barton provided numerous keynote presentations across CAA clubs (from CAA Atlantic to BCAA) regarding CRM, Social CRM and Social Media topics. Finally, at Maximizer Software, Barton provided the keynote speeches for their Trans-Canadian Breakfast Series on CRM.
Barton's riveting presentations are guaranteed to provide deep insight to your audience. He frames up his customer-centric business strategy presentations within the people/process/technology paradigm, and references a variety of tools and techniques in support of these strategies ranging from CRM to Social CRM to Social Media.











